Refund policy

1. 21-DAY RETURN POLICY

We offer a 21-day return window from the date your package is delivered [cite: 2026-03-11].

If 21 days have passed since the delivery date, we unfortunately cannot offer you a refund or exchange [cite: 2026-03-11].

To qualify for a return, your item must be in the same condition as when you received it, unused, and in its original packaging [cite: 2026-03-11].

2. RESTOCKING FEE

Please note that a 5% restocking fee will be applied to all authorized returns [cite: 2026-03-11]. This amount will be deducted from your final refund total.

3. NON-RETURNABLE ITEMS

Custom-made products, personalized items, and personal care goods are final and cannot be returned [cite: 2026-03-11].

Items purchased during clearance sales or marked as "Final Sale" are non-refundable [cite: 2026-03-11].

4. RETURN PROCESS

To start a return, please contact us at keonjohnson5201982@outlook.com [cite: 2026-03-11].

Once your return is accepted, we will provide you with a return authorization and mailing instructions [cite: 2026-03-11].

Items sent back to us without first requesting a return will not be accepted.

5. REFUNDS

Approved refunds will be applied to your original method of payment within 7-10 business days after inspection [cite: 2026-03-11].