Shipping Policy

Everything you need to know about how orders travel from us to you.

Every order placed at robertbrianblaisdell.myshopify.com is shipped at no cost to the customer, anywhere within the United States. There is no minimum order value, and no additional fees are added at checkout — the total displayed when you check out is the total you pay. This policy applies to every order without exception.

Where we ship

We serve every customer with a shipping address within the fifty United States. Our service also extends to military addresses under the APO, FPO, and DPO systems, and to the U.S. territories, though transit times for the territories are longer than for the mainland. International shipping is not currently offered.

How long processing takes

After you place an order and payment is confirmed, your order enters our fulfillment process. Most orders are picked, packed, and dispatched within one to three business days. Orders received on weekends or United States federal holidays begin processing on the next business day. During periods of unusually high demand — such as product launches, promotional sales, and the December holiday season — an additional one to two business days may be required, and we make every effort to alert affected customers by email in advance.

How long delivery takes once your order has shipped

The estimated delivery window depends on your destination. Customers in the continental United States can typically expect delivery within three to seven business days of dispatch. Customers in Alaska, Hawaii, and Puerto Rico can expect between five and ten business days. Customers using military addresses (APO, FPO, or DPO) can expect between seven and fourteen business days, and occasionally longer depending on the routing of the military postal system. These windows are provided in good faith, but transit times are subject to carrier-side factors — weather events, holiday backlogs, and operational disruptions — that are beyond our influence.

Tracking

At the moment your order leaves us, we send an email containing a tracking link that allows you to follow the package on the carrier's system. If the tracking email has not reached you within three business days of your original order, we ask that you first check your spam folder, and then contact us if the email is still not found. Please allow up to twenty-four hours after dispatch for the first carrier scan to appear on the tracking page.

Which carriers we use

Every order is shipped through one of three carriers we trust — the United States Postal Service, United Parcel Service, or FedEx. The choice among them depends on your destination, the size of the package, and the fastest reliable route available. We do not offer a choice of carrier at checkout, but you can be assured that the selection is made with speed and safety in mind.

If the shipping address is wrong

The address you provide at checkout is the address we honor. Please take a moment before submitting your order to review it carefully — street number, apartment or unit, city, state, and ZIP code. If you notice an error immediately after placing the order, please write to us at jaimeguerrero1266@outlook.com as quickly as possible. We can correct the address only if the package has not yet been dispatched. Once a package has entered the carrier's network, its destination is fixed, and neither the carrier nor we can redirect it. We are unable to accept responsibility for orders shipped to a wrong address that was provided by the customer.

If a package is marked delivered but appears to be missing

Before contacting us, we suggest checking the delivery location and its immediate surroundings, speaking with neighbors or building staff if applicable, and contacting the carrier directly with your tracking number. Carriers often hold details about a delivery attempt — such as where the package was left — that are not visible on the online tracking page. If the package cannot be located within seven days of the delivery date, please contact us, and we will work with you and the carrier to investigate the matter.

If a package arrives damaged

We ask that you take photographs of both the damaged item and the packaging within forty-eight hours of receiving the delivery, and email them to us. We will arrange a replacement or a refund, according to your preference, as promptly as possible.

If a package is returned to us

Should a package be returned to us — because of an address error, a refused delivery, or a failure to collect the package from the carrier — we will contact you to discuss the next step. Reshipping costs may apply, depending on the reason for the return.

Contact and support hours

Our customer support is available Monday through Friday, from nine in the morning to five in the afternoon Eastern Standard Time. We respond to all inquiries within one business day and often within a few hours during our working day.

Email: jaimeguerrero1266@outlook.com

Last updated: June 3, 2026